You’ve loaded the washing machine, added detergent, pressed the start button—and nothing happens. At Appliance Repairs Centre, with over 38 years of experience servicing appliances across Pretoria, the team understands how frustrating this can be. The good news? Many washing machine starting issues have simple fixes homeowners can try themselves. Based on thousands of service calls, here are the most common reasons a washing machine won’t start.
Power Supply Issues: First Things First
Often, the simplest explanations turn out to be the correct ones. Before jumping to conclusions:
- Check that your washing machine is properly plugged in. The plug might appear inserted but could be loose enough to interrupt power.
- Try a different socket to rule out problems with the wall outlet.
- Inspect your home’s circuit breaker panel for any tripped switches related to your laundry area.
- Consider installing a surge protector if your area experiences frequent load-shedding or power fluctuations, which can damage sensitive washing machine electronics.
Door Latch and Safety Problems
Modern washing machines won’t start unless the door is properly closed and locked—a safety feature that prevents water leakage.
- Ensure nothing is obstructing the door from closing completely, like clothing caught in the seal.
- Listen for a distinct “click” sound when the door locks properly.
- Check if the door interlock switch has worn out after years of use.
- Verify that the child lock function hasn’t been accidentally activated (often shown as a key symbol on the control panel).
Control Panel and Programming Issues
With increasingly sophisticated washing machines, electronic controls present their own category of potential problems.
- Check if the delay start function has been activated accidentally, which makes it appear as though the machine won’t start immediately.
- Ensure you’ve selected all necessary cycle parameters, such as water temperature and spin speed.
- Look for signs of electronic control board failure, including unresponsive buttons, erratic display behavior, or persistent error codes.
Water Supply and Drainage Problems
No washing machine can operate without proper water supply and drainage capabilities.
- Confirm that both hot and cold water supply taps are fully open.
- Check inlet hose screens for sediment blockages, particularly common in older Pretoria neighborhoods.
- Ensure your drain hose is properly positioned (typically 60-90 centimetres from the floor).
- Clean the drain pump filter, which catches coins and other small items before they damage the pump.
Frequently Asked Questions
How do I reset my washing machine if it won’t start?
Disconnect power completely by unplugging the machine for at least 5 minutes. This allows internal components to fully discharge and reset. Some modern machines have specific reset sequences—check your owner’s manual for details. This simple reset resolves approximately 30% of non-starting issues we encounter.
Why does my washing machine turn on but won’t start the cycle?
When your machine powers on but won’t begin washing, it’s usually because a safety condition isn’t being met. Look for error codes or indicator lights that might provide clues about the specific issue.
Is it worth repairing my washing machine or should I replace it?
Consider:
- Age: If over 8 years old, replacement might be more economical.
- Repair cost: If repairs will cost more than 50% of a new machine’s price, replacement is usually better.
- Previous repair history: Multiple issues suggest other components may fail soon.
When to Call the Professionals
If you’ve tried these solutions and your washing machine still won’t start, it’s time to consult with certified technicians. Signs you need professional help include electrical burning smells, visible water leaks, unusual noises, or persistent error codes.
Remember that attempting complex repairs without proper knowledge can lead to additional damage or safety hazards. With our free callout and quotation service available 24/7, there’s no risk in getting a professional assessment.
Don’t let washing machine troubles disrupt your household. Call Appliance Repairs Centre at 012 335 8610 to schedule a convenient appointment. Whether you’re in Pretoria, Centurion, or Midrand, our team is ready to help restore your appliance to perfect working order, often on the same day you call.
